Cautious Commerce: How Crisis Changed the Employee Experience

As we move past the early reactive response period to the coronavirus pandemic, companies eager to shift into recovery mode first need to stop and ask one critical question: "What does this mean for our employees?

In this video, two of our thought leaders - Barry Kirk, VP of Strategic Services for Maritz Motivation and Dr. Laurel Newman of the Maritz Behavior Science and Innovation Team - engage in a lively discussion of the current emotional and psychological state of employees and how behavior science can offer three critical insights to better employee engagement in the months ahead.

Stay tuned for part two of this video series where we'll dive into how customer loyalty is affected during crisis.

For more insights, download our new white paper 3 Key Methods for Adopting an Employee-Centric Business Strategy.

Topics: Culture, Employee Experience, Employee Engagement