The Employee Experience Defined: Shifting Away From Employee Engagement

Many people in what we’ll call the employee industry believe that we’re shifting from the days of employee engagement to employee experience. We believe that ourselves, and what’s more, fully endorse it as a positive development. It’s a pertinent topic, but we can discuss the hows and whys another day.

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Topics: Employee Experience, Employee Engagement

Your patient experience will never exceed your employee experience

A conversation with patient experience experts.

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Topics: Employee Experience, Employee Engagement

The Patient Experience Begins With The Employee Experience

Here’s the definition of a pretty ideal job: You get paid the same regardless of efficiency, customer experience or end result. 

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Topics: Employee Experience


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